{"id":26,"date":"2026-11-02T23:42:54","date_gmt":"2026-11-02T15:42:54","guid":{"rendered":"https:\/\/duitkita.my\/?page_id=26"},"modified":"2026-11-02T23:42:54","modified_gmt":"2026-11-02T15:42:54","slug":"polisi-pemulangan-wang","status":"publish","type":"page","link":"https:\/\/duitkita.my\/en\/polisi-pemulangan-wang\/","title":{"rendered":"Polisi Pemulangan Wang"},"content":{"rendered":"<section class=\"dk-pagehero\"><div class=\"dk-wrap\">\n\t<span class=\"dk-eyebrow\">Legal<\/span>\n\t<h1>Refund Policy<\/h1>\n\t<p>When and how we refund digital products.<\/p>\n<\/div><\/section>\n\n\n<section class=\"dk-section is-tight\"><div class=\"dk-wrap\"><div class=\"dk-prose\">\n<p>Last updated: 2 November 2026<\/p><p class=\"dk-note\">This draft is provided as a template and should be reviewed by a legal adviser before launch.<\/p><h2>Summary<\/h2><p>Because our products are digital and can be downloaded instantly, all sales are final except in the situations described below.<\/p><h2>When we give a refund<\/h2><ul class=\"dk-checklist\"><li>The file is faulty or cannot be opened, and we are unable to fix it.<\/li><li>You were charged twice for the same order.<\/li><li>You did not receive access to the product after payment and we cannot resolve it.<\/li><\/ul><h2>How to make a claim<\/h2><p>Email sales@duitkita.my within 14 days of purchase with your order number and a description of the problem. We will reply within 3 working days.<\/p><h2>Refund process<\/h2><p>Approved refunds are made to your original payment method. The time to receive the credit depends on your bank or card issuer.<\/p>\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-dk","meta":{"footnotes":""},"class_list":["post-26","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/pages\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":1,"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":41,"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/pages\/26\/revisions\/41"}],"wp:attachment":[{"href":"https:\/\/duitkita.my\/en\/wp-json\/wp\/v2\/media?parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}